Who we are
PRIVACY NOTICE
Bohemia Riviera Maya, commercially known as Bohemia Riviera Maya Real Estate, with registered address in Solidaridad, Playa del Carmen, 77712, is responsible for the use and protection of your personal data.
PRIMARY PURPOSES
The personal data we collect from you will be used for the following primary purposes, which are necessary to provide the services you request:
• To provide personalized services according to your needs, interests, and personal or asset-related objectives.
• To evaluate your profile in order to propose alternatives aligned with your economic, emotional, or investment situation.
• To follow up on contracted processes, including advisory services, procedures, sessions, management tasks, or personalized support.
• To contact you to inform you about progress updates, appointments, deliveries, or relevant changes related to the services offered.
• To prepare proposals, contracts, reports, receipts, and official or legal documents derived from the service provided.
• To comply with legal, tax, or administrative obligations as required by applicable regulations, including but not limited to anti-money laundering provisions or the issuance of tax receipts.
SECONDARY PURPOSES
Additionally, we may use your personal information for the following secondary purposes, which are not essential for the requested service but help us improve service quality and stay in contact with you:
• Sending relevant information about new services, property opportunities, promotions, or informational content.
• Evaluating the quality of the services provided.
• Conducting surveys.
PERSONAL DATA COLLECTED
For the purposes described in this Privacy Notice, we may collect personal data related to your assets and or financial information.
DATA TRANSFER
We inform you that your personal data may be shared with the following individuals, companies, organizations, or authorities, for the purposes described below:
• Developers, government authorities including the Mexican Tax Administration Service (SAT), and legal advisors.
ARCO RIGHTS
You have the right to know what personal data we hold about you, the purpose for which it is used, and the conditions under which it is processed (Access). You also have the right to request correction of your personal data if it is outdated, inaccurate, or incomplete (Rectification); to request deletion of your data from our records when you believe it is not being used appropriately (Cancellation); and to object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of your ARCO rights, you must submit your request via email to info@bohemia-realestate.com. Your request will be addressed within a maximum period of 15 business days.
DATA COLLECTED THROUGH THE WEBSITE
Our website automatically collects the following information:
• User’s preferred language
• User’s geographic region
• Date and time of the start and end of a user session
CONTACT
For more information regarding this Privacy Notice, you may contact us at:
Email: info@bohemia-realestate.com
Last update: February 8, 2025